Top FAQs
Click on “Return/Replace” below and select the reason to initiate return or replacement of your item. Our courier partner will pick it up from your place. Do keep the product tags and packaging intact.
You can return/replace an item within 7 days of delivery.
You can check the status of your order by clicking “Track Order” on the My Orders page.
You can use any one of the following payment methods:
- Credit card
- Debit card
- Net Banking
- Cash on Delivery
- UPI
Questions & Answers lets you post your queries or answer others’ queries on the website.
- Visit the item’s information page and click on ‘Have A Question?’
- Ask your question and submit
You can also browse the existing questions and answers.
Fraudulent Calls
Fraudulent Calls
Beware: We NEVER request our customers for unsolicited financial information or advance payments in exchange of rewards. All our offers are available ONLY on our website and app
Please DO NOT respond to any Phone call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Stylopunk
Top FAQs
Go to My Order and tap on order you wish to cancel. Click on CANCEL button.
Cancellation is not allowed if the order has been shipped.
Refund
Once we receive the original item, we will do quality check within 2 days and initiate refund.
– For prepaid orders, it will be initiated immediately to card/bank account. Your bank will take a maximum of 7 to 10 business days to credit this amount.
– For cash on delivery orders, it will be credited to your bank account through a NEFT transfer within 8 hours.
We will also keep you updated on email and SMS.
Managing Account & Alerts
Don’t worry! You can always login using your registered email ID or mobile number.
Follow these steps to login:
- Enter your registered email ID or mobile number as your username at the login page
- Click on the ‘Login Without Password’ button
- Enter the OTP received on your email ID/Mobile number.
Digital products and E-Gift Cards
These are goods and services that are delivered digitally. They include E-Gift Cards, digital movies and music, software, E-Books, online education and extended warranty, among others.
Track your customer care query/complaint
It’s really simple, follow these steps –
Step 1- Go to ‘My orders’
Step 2 – Open the relevant suborder
Step 3- Click on ‘Need Help’ Or ‘Report problem with order’.
Step 4 – Select your issue from the dropdown & submit it
And our team will get back to you through Email or SMS or call